Most orders are delivered within 3–4 weeks, depending on your location, order type, and any customizations. We’ll keep you updated every step of the way.
Shipping charges vary based on the size of the item and delivery location. We always aim to keep delivery affordable and transparent.
Yes, you can. If you’re in or around Ahmedabad, you’re welcome to pick up your order directly from our showroom.
Once your order is dispatched, you’ll receive tracking details via email or WhatsApp. You’ll know exactly when it’s headed your way.
Yes, a signature may be required upon delivery. For larger items, we recommend having someone to assist with moving the product indoors.
If it’s been longer than the expected delivery window, just reach out to our support team. We’ll look into it right away.
If your order hasn’t shipped yet, we can help you update the delivery address. The sooner you inform us, the better.
Yes, we offer returns and exchanges within 14 days of delivery, provided the item is unused, in original condition, and with original packaging.
No worries — we get it. If the product doesn’t match your expectations, you can return it as long as it’s in unused condition and within the return window.
Yes, original packaging is needed for returns unless the product is faulty. If the packaging is damaged or missing, you’ll need to repack the item securely.
Once your return is received and inspected, we’ll issue a refund (minus any shipping charges) as per our policy.
Return shipping costs are typically the customer’s responsibility unless the item is damaged, defective, or under warranty.
Some items may require light assembly. We include a detailed guide with each product, and most setups are DIY-friendly.
Usually, basic tools like a screwdriver will do. For wall-mounted or large items, a drill may be needed. For safety, we recommend anchoring tall units to the wall.
Yes, most of our furniture is designed to be dismantled easily for safe transport. Just handle it gently to avoid any surface damage.
Absolutely. We offer made-to-measure solutions for furniture, mattresses, and furnishings. Let us know your dimensions, fabric, and style preferences.
Yes. Reach out to our team with your preferred color palette, and we’ll check if it can be done. Custom timelines may apply.
Yes, we keep records of past orders. Share your name or order number, and we’ll help match materials and finishes to keep your decor cohesive.
We accept all major cards, UPI, net banking, and select EMI options for big-ticket purchases. Offline payments are also accepted at our store.
Yes, all listed prices include applicable taxes. No hidden surprises at checkout.
Most products are covered under a standard 1–3 year warranty for manufacturing defects. Terms vary by category — check with us for specifics.
Our warranty includes manufacturing defects in materials or workmanship under normal home use. It doesn’t cover damage from misuse, neglect, or modifications.
Contact our team with photos and order details. If the claim is approved, we’ll arrange for a repair, replacement, or refund — whatever works best for you.