Shipping and Delivery Policy | COTTONYARD – India-Wide Home Decor Shipping
At CottonYard, we prioritize timely and secure delivery of your orders.
Where We Ship
Nationwide Shipping Across India
We offer shipping to all major cities and remote areas across India. However, some products may have delivery restrictions based on size or logistical challenges.
Delivery Restrictions for Certain Products
Custom-made furniture or large items may only be available for delivery within specific regions due to shipping limitations.
Delivery Times and Charges
Estimated Delivery Times
Our standard shipping timeframe is 5-10 business days. For custom-made products, delivery may take longer, and we will inform you of the estimated time during checkout.
Shipping Fees and Free Delivery Offers
Shipping fees are calculated based on the weight, size, and destination of your order. We offer free shipping on orders over a certain value, which will be displayed during checkout.
Tracking Your Order
Order Tracking Information
Once your order is shipped, we will send you a tracking number via email, allowing you to monitor the delivery status.
Updates on Delivery Status
You can track your order through our website or the courier’s website using the tracking number provided.
Failed Deliveries and Re-Delivery Fees
Re-Delivery in Case of Failed Attempts
If a delivery attempt fails due to an incorrect address or unavailability, we will attempt re-delivery. Additional charges may apply for multiple delivery attempts.
Incorrect Address or Absence
Ensure your shipping address is accurate and that someone is available to receive the package. Additional fees may apply if delivery fails due to these reasons.
